Zenapse Cookie policy

Last modified and effective as of: September 12, 2022

Cookies

Cookies are small pieces of text sent to your browser when you visit a site. They serve a variety of functions, like enabling us to remember certain information you provide to us as you navigate between pages on the Services. We use cookies on our Websites and Platform for the following purposes:

  • Authentication, Customization, Security and Other Functional Cookies. Cookies help us verify your account and device and determine when you are logged in, so we can make it easier for you to access the Services and provide the appropriate experiences and features. We also use cookies to help prevent fraudulent use of login credentials and to remember choices you have made on the Services.
  • Performance And Analytics. Cookies help us analyze how the Services are being accessed and used, and enable us to track performance of the Services. For example, we use cookies to determine if you viewed a page or opened an email. This helps us provide you with information that you find interesting.
  • Third Parties. Third party services may use cookies to help you sign into their services from our Services. Any such third party cookie usage is governed by the policy of the third party placing the cookie.
  • Zenapse Ads. We partner with third party publishers, advertising networks and service providers to manage our ads on other sites. Our third party partners may set cookies on your device or browser to gather information about your activities on the Services and other sites you visit, in order to provide you with Zenapse ads. For example, if you visit our Services and also use a social media platform, you may see a Zenapse ad in your social media newsfeed or timeline.

Types of Cookies

We may deploy the following categories of cookies in connection with the Services, as set forth more specifically below:

  • Strictly Necessary. These cookies are necessary for the Services to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
  • Analytics. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Services. They help us to know which pages are the most and least popular and see how visitors move around the Services. Some information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our Services, and will not be able to monitor its performance.
  • Functional. These cookies enable the Services to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these Services may not function properly.
  • Targeting. These cookies may be set through our Services by our advertising and other partners to personalize the content you see. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They often do not store personal information directly but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted content.

Cookies We May Deploy to Visitors of Our Websites

When you visit our Websites, we may collect information using the following cookies:

Strictly Necessary

studio.zenimpact.com auth Login Token
.zenimpact.com GCP_IAP_UID Login ID
.zenimpact.com OptanonAlertBoxClosed This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables the website not to show the message more than once to a user. The cookie has a one year lifespan and contains no personal information.
.zenimpact.com OptanonConsent This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor.
.zenapse.com OptanonAlertBoxClosed This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables the website not to show the message more than once to a user. The cookie has a one year lifespan and contains no personal information.
.zenapse.com OptanonConsent This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor.
.zenimpact.io OptanonAlertBoxClosed This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables the website not to show the message more than once to a user. The cookie has a one year lifespan and contains no personal information.
.zenimpact.io OptanonConsent This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor.
na4.docusign.net Branding Docusign Clickwrap Cookie
na4.docusign.net DocuSignCookieCheck Docusign Clickwrap Cookie
na4.docusign.net acctLogin Docusign Clickwrap Cookie
na4.docusign.net asg Docusign Clickwrap Cookie

Functional/Performance

.atlassian.net ajs_anonymous_id ID for creating Help Tickets
.atlassian.net ajs_group_id Atlassian ID for Zenapse
.atlassian.net cloud.session.token Atlassian Session Token for Zenapse
.zenimpact.com _ga This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners._ga
.zenimpact.com _ga_ Google Analytics Used to persist session state.
.zenapse.com _ga This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners._ga
.zenapse.com _ga_ Google Analytics Used to persist session state.
.zenimpact.io _ga This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners._ga
.zenimpact.io _ga_ Google Analytics Used to persist session state.
zen jim-csv-task Atlassian Jira
zenapse.atlassian.net atlassian.xsrf.token Atlassian Jira
LiveRamp lr LiveRamp ID

Cookies We May Deploy to Users of Our Platform

When you access or use our Platform, we may collect information using the following cookies:

Strictly Necessary

studio.zenimpact.com auth Login Token
.zenimpact.com GCP_IAP_UID Login ID
.zenimpact.com OptanonAlertBoxClosed This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables the website not to show the message more than once to a user. The cookie has a one year lifespan and contains no personal information.
.zenimpact.com OptanonConsent This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor.
.zenapse.com OptanonAlertBoxClosed This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables the website not to show the message more than once to a user. The cookie has a one year lifespan and contains no personal information.
.zenapse.com OptanonConsent This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor.
.zenimpact.io OptanonAlertBoxClosed This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables the website not to show the message more than once to a user. The cookie has a one year lifespan and contains no personal information.
.zenimpact.io OptanonConsent This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor.
na4.docusign.net Branding Docusign Clickwrap Cookie
na4.docusign.net DocuSignCookieCheck Docusign Clickwrap Cookie
na4.docusign.net acctLogin Docusign Clickwrap Cookie
na4.docusign.net asg Docusign Clickwrap Cookie

Functional/Performance

.atlassian.net ajs_anonymous_id ID for creating Help Tickets
.atlassian.net ajs_group_id Atlassian ID for Zenapse
.atlassian.net cloud.session.token Atlassian Session Token for Zenapse
.zenimpact.com _ga This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners._ga
.zenimpact.com _ga_ Google Analytics Used to persist session state.
.zenapse.com _ga This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners._ga
.zenapse.com _ga_ Google Analytics Used to persist session state.
.zenimpact.io _ga This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners._ga
.zenimpact.io _ga_ Google Analytics Used to persist session state.
zen jim-csv-task Atlassian Jira
zenapse.atlassian.net atlassian.xsrf.token Atlassian Jira
LiveRamp lr LiveRamp ID

Cookies We May Deploy to Users of Our Clients' Websites

We help our clients, such as brands, e-commerce sites and other advertisers, tailor their campaigns and/or offers to audiences that they want to reach with content that they wish to promote. As a result of our services, you may receive advertising of interest to you on the websites, mobile applications and other platforms of our clients.

When you browse our clients' websites where our technology is deployed, we may collect a limited amount of data relating to your browsing, such as the products you have viewed, put in your shopping cart and purchased.

In order to provide you with ads that are better tailored to your interests, we may receive and process audience and segment information derived from the data that you have agreed to share with trusted third party partners. These partners may send us information regarding your shopping and the points of interest that are near you based on non-precise geolocation information. We will only process geolocation information and identifiers (such as cookie IDs and Mobile Advertising IDs) that do not allow us to know who you are. When you visit our clients' websites, we may collect information using the following cookies:

hub.zenimpact.io hubId Description: A semi-permanent ID for a visitor's browser. Lasts until cookies are manually deleted. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site
hub.zenimpact.io zenId Description: A semi-permanent ID for a visitor's browser. Lasts until cookies are manually deleted. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site
content.zenimpact.io cookietest Description: Common cookie name could have a number of different origins. Where this is first party and a session cookie, its most likely to do with checking to see if the browser is set to block or allow cookies. Common cookie name could have a number of different origins. Where this is first party and a session cookie, its most likely to do with checking to see if the browser is set to block or allow cookies.
hub.zenimpact.io zenFp Description: This cookie is generally provided by zenapse.com and is used for advertising purposes
LiveRamp lr LiveRamp ID

OneTrust Cookie Consent Tool

Our Services use cookie consent technology by OneTrust to obtain your consent to the storage of certain cookies on your device or for the use of specific technologies, and to document consent in a compliant manner.

Whenever you visit our Services, the following data will be transferred to OneTrust:

  • Your declaration(s) of consent or your revocation of your declaration(s) of consent.
  • Your IP address.
  • Information about your browser.
  • Information about your device.
  • The date and time you visited our Services.

OneTrust shall store a cookie in your browser to be able to allocate your consent or any revocations of consent. The data that is recorded in this manner shall be stored until you ask us to eradicate it, delete the OneTrust cookie or until the purpose for archiving the data no longer exists. This shall be without prejudice to any mandatory legal retention periods.

OneTrust provides the OneTrust privacy notice on: https://www.onetrust.com/privacy-notice/ and the OneTrust cookie notice on: https://www.onetrust.com/cookie-policy/.

Opting Out

Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings under Cookie Settings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.

Device Identifiers

We use device identifiers on the Websites and Platform to track, analyze and improve the performance of the Services and our ads.

Third Party Tags

We use and manage third party tags on the Services. Third party tags may take the form of pixels or tracking snippets. We use pixels to learn how you interact with our site pages and emails, and this information helps us and our ad partners provide you with a more tailored experience. We use tracking snippets to capture data from your browser, make requests to a third party partner or set cookies on your device to store data. For example, if you see a Zenapse ad on a social media platform and choose to use Zenapse, we may use a tag to reduce the number of Zenapse ads you see on that platform. We use Google Tag Manager to manage our third party tag usage. This may cause other tags to be activated which may, for their part, collect data and set cookies under certain circumstances. Google Tag Manager does not store this data.

Updates to Cookie Policy

We may update this Cookie Policy from time to time. When we make changes, we'll update the "Effective Date" at the top of the Cookie Policy and post it on our Services. We encourage you to check back periodically to review this Cookie Policy for any changes since your last visit.